Company Profile

Privacy Statement :

PERSONAL DATA PROTECTION NOTICE

Tenaga Nusantara Sdn Bhd operates the Kluang Mall (“Kluang Mall”) is committed to the protection of your personal data. The Personal Data Protection Act, 2010 ("Act") regulates the processing of personal data in commercial transactions and the Act requires Tenaga Nusantara Sdn Bhd to inform and explain to you how Kluang Mall collects and process personal data provided by you to Kluang Mall and/or the website operated by Kluang Mall at http://www.kluangmall.com ("Website"). The terms "personal data", "processing" "commercial transactions" and "relevant person" used in this Personal Data Protection Notice ("Notice") shall have the meaning prescribed in the Act. For the purposes of this Notice the expression "we" or "us" shall refer to Tenaga Nusantara Sdn Bhd, whilst, the expression "you" or "your" shall refer and include the customer, potential customer, vendor, supplier, tenant, potential tenant or service provider and/or relevant person seeking or requesting the products and/or services from Kluang Mall.

TYPES OF PERSONAL DATA AND SOURCES OF PERSONAL DATA

The personal data provided by you and/or obtained independently by us from other lawful sources (if any such as from public depositories, credit reporting agencies, public domain, your employer, former employer and other authorized third parties) in our forms, agreements, Website, and/or other similar documents or usage of closed-circuit television ("CCTV") systems in Kluang Mall may include information concerning name, identity card number, passport number, address, phone numbers (such as handphone, house and office), gender, occupation, designation, email address, name of school, vehicle registration number, model of vehicle, type of vehicle, information in audio and/or video format (including voice, video recording, CCTV, security recording and images (including photographs) (collectively "Personal Data").

Your visit to the Website may be recorded for statistical analysis purposes on the number of visitors to the Website and general usage patterns. Some of this information will be gathered through the use of "cookies". A cookie is a small file which asks permission to be placed on your computer's hard disk. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

PURPOSES OF COLLECTING PERSONAL DATA

We will process Personal Data in connection with any commercial transactions for any of the following purposes:

• to assess and process your request for our products and/or services, facilitate commercial transactions with you including without limitation the preparation of any relevant agreements and for maintaining our own accounts and records for Kluang Mall's operational, administration and development requirements;
• to verify your identity, updating your records, processing of invoices, payments, receipts, collecting debts, performing customer support and services, provide other requested products and/or services in the ordinary course of our business;

• your participation in lucky draws, contests promotions or campaigns conducted by us or on our behalf;

• to facilitate special requirements such as those relating to any disability or medical condition which may effect the chosen services;

• to communicate with you, deliver notices, services or facilities, respond to your enquiries and clarifications via SMS, phone call, email, fax, mail and/or any other appropriate communication channels;

• to conduct research and internal marketing analysis;

• providing you with information of marketing, sale or promotion of Kluang Mall's products and/or services from Kluang Mall's tenants, newsletters, periodicals, lucky draws, contests and/or surveys via SMS, phone call, email, fax, mail and/or any other appropriate communication channels unless you have otherwise notified us that you do not wish for us to process your Personal Data for such purpose at the address stated below in this Notice;

• conduct appropriate checks for credit-worthiness in the ordinary course of our business;

• public disclosure and use of your Personal Data, images, photographs, voice and video recording for publicity purposes without payment or compensation if you become a winner in a contest;

• for crime detection and prevention, internal investigations, compliance, audit or security purposes;

• to enforce contractual and legal rights and obligations;and

• to meet legal and regulatory requirements.

You hereby confirm that the Personal Data given by you or obtained from you is sufficient, accurate, complete and not misleading and that such Personal Data is necessary for us to provide our products and/or services to you. If you choose not to provide such Personal Data or if such Personal Data is insufficient, inaccurate, incomplete and/or misleading, Kluang Mall may not be able to provide you with the products and/or services you require or the required level of service.

DISCLOSURE OF PERSONAL DATA (WITHIN AND/OR OUTSIDE MALAYSIA)

• In order to deliver the products and/or services you require, you hereby consent and authorize us to disclose your Personal Data to the following parties (within and/or outside Malaysia):

• our parent company, subsidiaries, related and associated companies;

• our employees, consultants, accountants, auditors, lawyers, advisors, agents, contractors, vendors, co-marketing partner, service providers, merchants, financial institutions or shopping mall tenants to provide customer support, products and/or services;

• actual or proposed assignees or transferees or buyers of any rights/businesses/assets of Kluang Mall;

• service and product providers (including those who assist us in providing the Website) for Kluang Mall's operational, administration and development requirements;

• your immediate family members and/or emergency contact person as may be notified to Kluang Mall from time to time;

• where required by law, legal processes, debt collection, queries from the relevant authorities and/or matters relating to the life and death, security or property of an individual or the security or property of a corporation;

• the general public by publishing your Personal Data, images, photographs, voice and video recording for publicity purposes without payment or compensation if you become a winner in a contest.

RIGHT TO ACCESS AND/OR CORRECT PERSONAL DATA

You have the right to:

• check whether we hold your Personal Data and request access to the same:

• correct any Personal Data that is inaccurate, incomplete and outdated;

• withdraw in full or in part your consent subject to any contractual conditions and legal restrictions;

• communicate to us your objection to the use of your Personal Data for marketing purposes.

If you would like to request for access to or correction of your Personal Data or limit the processing of your Personal Data, make any inquiries or complaints, you may contact:

Corporate Communications Manager

Tenaga Nusantara Sdn Bhd
Tel: 607-7761240
Fax: 607-7761202
Email: ccm@kluangmall.com

You are to put your request in writing for security reasons and verification purposes. In accordance with the Act, Kluang Mall will charge prescribed processing fee for all Personal Data access request made by you as follows:

    1 Data access request for your Personal Data with a copy RM 10
    2 Data access request for your Personal Data without a copy RM 2
    3 Data access request for your sensitive personal data with a copy RM 30
    4 Data access request for your sensitive personal data without a copy RM 5

In the event we refuse to adhere to your request for access and/or correction to your Personal Data we will inform you of our reason for the refusal.

CONSENT FROM RELEVANT PERSON

In the event you provide Personal Data of any relevant person (such as emergency contact person, parents if the customer is a minor, court appointed guardian, authorised representatives, contractors, lawyers, financiers), then this Notice shall apply to the relevant person.

You warrant to Kluang Mall that you have the authority or have been authorized by the relevant person, to the provision of Personal Data of the relevant person to Kluang Mall for the purposes and disclosure as stated in this Notice and you undertake to extend a copy of this Notice to the relevant person. The provision of this Notice shall be deemed as notice given to and consent obtained from the relevant person.

CHANGES TO PERSONAL DATA

We will ensure your Personal Data is accurate, complete and up-to-date therefore we request that if there are changes to your Personal Data you should notify us directly at contact details set out above.

MODIFICATION OF THE NOTICE

We may review and update this Notice from time to time to reflect changes in the Act. The latest version of the Notice will be made available upon your request at the above address or available at www.kluangmall.com. By continuing receiving and obtaining products and/or services from Kluang Mall following the modifications or changes to this Notice shall signify your acceptance to such modifications or changes.

CONFLICT

In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Notice, the English version shall prevail over the Bahasa Malaysia version.

NOTIS PERLINDUNGAN DATA PERIBADI

Tenaga Nusantara Sdn Bhd adalah pengendali kepada Kluang Mall ("Kluang Mall") dan amat komited dalam melindungi data peribadi anda. Akta Perlindungan Data Peribadi, 2010 ("Akta") adalah Akta yang mengawal segala pemprosesan data peribadi di dalam transaksi komersial. Akta ini memerlukan Tenaga Nusantara Sdn Bhd memberitahu dan menjelaskan kepada anda tentang bagaimana Kluang Mall mengumpul dan memproses data peribadi yang diberikan oleh anda kepada Kluang Mall dan/atau di laman web yang dikendalikan Kluang Mall di http://www.kluangmall.com ("Laman Web").

Terma-terma yang terdapat di dalam Notis Perlindungan Data Peribadi ("Notis") ini seperti "data peribadi", "pemprosesan", "transaksi komersial", dan juga "orang yang berkaitan" membawa makna yang sama sepertimana yang dinyatakan di dalam Akta. Untuk tujuan Notis ini, ungkapan seperti "kami" adalah merujuk kepada Tenaga Nusantara Sdn Bhd, manakala ungkapan "anda" adalah merujuk dan merangkumi pelanggan, bakal pelanggan, penjual, pembekal, penyewa, bakal penyewa atau pembekal perkhidmatan dan/atau orang yang berkaitan yang ingin mendapatkan atau meminta tentang produk-produk dan/atau perkhidmatan-perkhidmatan dari Kluang Mall.

JENIS-JENIS DATA PERIBADI DAN SUMBERNYA

Data peribadi yang diberikan oleh anda dan/atau yang telah kami dapatkan dengan sendirinya dari sumber-sumber yang sah (seperti depositiri awam, agensi pelapor kredit, domain awam, majikan anda, bekas majikan anda dan juga pihak ketiga yang telah diberi kuasa,) di dalam borang-borang kami, perjanjian, Laman Web, dan/atau lain-lain dokumen yang sehubungan dengannya atau penggunaan sistem litar kamera tertutup ("CCTV") yang terdapat di dalam Kluang Mall yang boleh merangkumi maklumat mengenai nama anda, nombor kad pengenalan, nombor pasport, alamat rumah, nombor telefon ( seperti telefon bimbit, telefon rumah dan juga pejabat), jantina, status perkahwinan, pekerjaan, jawatan, alamat e-mel, nama sekolah, nombor pendaftaran kenderaan, model kenderaan, jenis kenderaan, maklumat dalam format audio dan/atau video (termasuk rakaman suara, video, CCTV, rakaman keselamatan dan imej-imej (termasuk gambar) (secara kolektifnya "Data Peribadi").

Lawatan anda ke Laman Web boleh direkod bagi tujuan analisis statistik jumlah pengunjung ke Laman Web dan corak penggunaan umum. Sesetengah maklumat ini akan dikumpulkan melalui penggunaan "cookies". Cookies adalah fail kecil yang meminta persetujuan anda untuk ianya ditempatkan ke dalam komputer anda. Sekiranya anda bersetuju, cookies berperanan dalam menganalisa trafik web atau memberitahu laman-laman web yang pernah anda lawati sebelum ini. Kami hanya menggunakan maklumat ini bagi tujuan menganalisis statistik dan setelah digunakan data tersebut akan dikeluarkan dari sistem. Cookies tidak sama sekali memberi kami akses kepada komputer atau apa-apa maklumat mengenai anda, melainkan data yang telah anda pilih untuk dikongsikan bersama kami. Anda berhak untuk memilih sama ada untuk menerima atau menolak cookies tersebut. Kebanyakan pelayar web, akan secara automatiknya menerima penggunaan cookies tersebut, akan tetapi anda boleh mengubahnya di tatapan pelayar untuk tidak menerima penggunaan cookies sekiranya anda memilih untuk membuat sedemikian. Pilihan ini akan mengelakkan anda daripada menggunakan sepenuhnya Laman Web.

TUJUAN PENGUMPULAN DATA PERIBADI

Kami akan memproses Data Peribadi yang berkaitan dengan transaksi komersial bagi tujuan-tujuan yang berikut:

•untuk menilai dan memproses permintaan anda berkaitan produk-produk dan/atau perkhidmatan-perkhidmatan kami, membantu dalam transaksi komersial bersama anda termasuk dan tidak terhad kepada penyediaan segala perjanjian-perjanjian yang berkaitan dan juga dalam menyelia akaun-akaun kami dan segala rekod operasi, pentadbiran dan keperluan pembangunan Kluang Mall;

•sebagai pengesahan identiti anda, mengemaskini rekod anda, memproses invois-invois, pembayaran, resit-resit, pungutan hutang, pelaksanaan khidmat sokongan pelanggan dan perkhidmatan, dan juga menyediakan permintaan produk-produk dan/atau perkhidmatan-perkhidmatan lain yang dijalankan sehubungan dengan perniagaan kami;

•penglibatan anda dalam cabutan bertuah, pertandingan promosi atau kempen yang diadakan oleh kami atau bagi pihak kami;

•untuk memudahkan keperluan khas dalam perkara yang melibatkan ketidakupayaan atau keadaan perubatan yang boleh melaksanakan perkhidmatan yang dipilih;

•untuk tujuan berkomunikasi dengan anda, penyampaian notis-notis, perkhidmatan-perkhidmatan atau kemudahan-kemudahan, maklum balas segala pertanyaan anda dan membuat penjelasan melalui SMS, panggilan telefon, e-mel, faks, surat dan/atau lain-lain saluran komunikasi yang sewajarnya;

•untuk menjalankan penyelidikan dan analisis pemasaran dalaman;

•menyediakan anda dengan maklumat pemasaran, jualan murah atau promosi produk-produk dan/atau perkhidmatan-perkhidmatan yang terdapat di Kluang Mall yang dibuat oleh penyewa-penyewa Kluang Mall, surat berita, terbitan berkala, cabutan bertuah, peraduan dan/atau kaji selidik melalui SMS, panggilan telefon, e-mel, faks, surat dan/atau lain-lain saluran komunikasi yang sewajarnya. Sekiranya anda tidak membenarkan kami untuk memproses Data Peribadi anda bagi tujuan-tujuan di atas, anda boleh memaklumkan kepada kami melalui alamat yang disediakan di dalam Notis ini;

•melakukan pemeriksaan yang sepatutnya dalam menilai kelayakan kredit anda yang dijalankan sehubungan dengan perniagaan kami;

•pendedahan umum dan menggunakan Data Peribadi, imej-imej, gambar-gambar, rakaman suara dan video anda bagi tujuan publisiti tanpa sebarang bayaran atau pampasan sekiranya anda adalah pemenang di dalam sesebuah peraduan;

•untuk tujuan pencegahan dan mengesan jenayah, siasatan dalaman, pematuhan, audit atau bagi tujuan keselamatan;

•bagi menguatkuasakan hak dan tanggungjawab kontrak dan undang-undang; dan

•bagi tujuan memenuhi kehendak undang-undang dan peraturan.

Anda dengan ini telah mengesahkan bahawa Data Peribadi yang diberikan oleh anda atau yang diperolehi dari anda adalah mencukupi, tepat, lengkap dan tidak mengelirukan dan Data Peribadi tersebut adalah penting bagi kami dalam menyediakan produk-produk dan/atau perkhidmatan-perkhidmatan kepada anda. Sekiranya anda memilih untuk tidak memberi Data Peribadi anda atau sekiranya Data Peribadi anda tersebut adalah tidak mencukupi, tidak tepat, tidak lengkap dan/atau mengelirukan, Kluang Mall tidak akan dapat menyediakan anda dengan produk-produk dan/atau perkhidmatan-perkhidmatan yang anda perlukan ataupun pada tahap perkhidmatan yang anda perlukan.

PENDEDAHAN DATA PERIBADI (DI DALAM DAN/ATAU DI LUAR MALAYSIA)

Dalam memberikan khidmat produk-produk dan/atau perkhidmatan-perkhidmatan yang anda perlukan, anda dengan ini memberi kebenaran dan kuasa kepada kami untuk mendedahkan Data Peribadi anda kepada pihak-pihak seperti yang berikut (dalam dan/atau di luar Malaysia):

•syarikat induk, subsidiari-subsidiari, syarikat-syarikat bersekutu dan syarikat-syarikat yang berkaitan dengan kami;

•pekerja-pekerja kami, perunding-perunding, akauntan-akauntan, juruaudit-juruaudit, peguam-peguam, penasihat-penasihat, ejen-ejen, kontraktor-kontraktor, penjual-penjual, rakan pemasaran, penyedia perkhidmatan, peniaga-peniaga, institusi-institusi kewangan atau penyewa-penyewa pasaraya yang menyediakan khidmat sokongan pelanggan, produk-produk dan/atau perkhidmatan-perkhidmatan;

•pemegang serah hak atau bakal penerima pindahan atau pembeli hak-hak/perniagaan/asset Kluang Mall;

•penyedia perkhidmatan-perkhidmatan dan produk-produk (termasuk sesiapa yang membantu kami dalam menyediakan Laman Web) untuk operasi, keperluan pentadbiran dan pembangunan Kluang Mall;

•ahli keluarga terdekat anda dan/atau orang yang dihubungi ketika kecemasan sebagaimana yang dimaklumkan kepada Kluang Mall dari semasa ke semasa;

•apabila dikehendaki undang-undang, pemprosesan undang-undang, pungutan hutang, permintaan daripada pihak-pihak berkuasa yang berkaitan dan/atau perkara yang berhubungan dengan hidup dan mati, keselamatan atau harta seseorang atau keselamatan atau harta sesebuah syarikat;

•kepada orang awam dengan menyiarkan Data Peribadi, imej-imej, gambar-gambar, perakam suara dan video anda untuk tujuan publisiti tanpa bayaran atau pampasan sekiranya anda menjadi pemenang di dalam sesebuah peraduan.

HAK AKSES DAN/ATAU MEMBETULKAN DATA PERIBADI

Anda berhak untuk:

•menyemak sama ada kami menyimpan Data Peribadi anda dan meminta akses pada masa yang sama;

•membetulkan apa-apa Data Peribadi yang kurang tepat, tidak lengkap dan yang tidak dikemaskini;

•memaklumkan kami bahawa anda ingin menarik balik (sepenuhnya atau sebahagian) kebenaran anda yang telah diberikan kepada kami sebelum ini, tertakluk kepada syarat-syarat kontrak dan juga sebarang sekatan undang-undang;

•berhubung dengan kami dalam membuat bantahan sekiranya Data Peribadi anda digunakan bagi tujuan pemasaran.

Sekiranya anda ingin meminta akses atau membuat pembetulan ke atas Data Peribadi anda atau menghadkan Data Peribadi anda dari diproses, segala pertanyaan atau aduan boleh dikemukan pada:

Pengurus Komunikasi Korporat

Tenaga Nusantara Sdn Bhd

Tel: 607-776 1240

Fax: 607-7761202

E-mel: ccm@kluangmall.com

Anda dikehendaki membuat sebarang permintaan di dalam bentuk penulisan atas sebab-sebab keselamatan dan bagi tujuan pengesahan. Selaras dengan Akta, Kluang Mall akan mengenakan fi seperti yang ditetapkan di dalam Akta, terhadap sebarang permintaan mengakses Data Peribadi yang diminta oleh anda seperti yang berikut:

Butiran   Perihalan   Fi Maksimum (RM)
1   Permintaan untuk mengakses Data Peribadi anda dengan salinan                 10
2   Permintaan untuk mengakses Data Peribadi anda tanpa salinan                   2
3   Permintaan untuk mengakses Data Peribadi Sensitif dengan salinan                  30
4   Permintaan untuk mengakses Data Peribadi Sensitif tanpa salinan                   5

Sekiranya kami menolak permohonan anda untuk mengakses dan/atau membuat pembetulan pada Data Peribadi anda, sebab-sebab penolakan permohonan akan diberitahu kepada anda.

KEBENARAN DARI ORANG YANG BERKAITAN

Sekiranya anda membekalkan Data Peribadi mana-mana orang yang berkaitan (seperti orang untuk dihubungi sewaktu kecemasan, ibu bapa kepada pelanggan yang masih lagi di bawah umur, penjaga yang dilantik oleh mahkamah, wakil-wakil yang diberi kuasa, kontraktor, peguam-peguam, ahli kewangan), maka Notis ini hendaklah terpakai ke atas orang yang berkaitan.

Anda juga memberi jaminan kepada Kluang Mall bahawa anda mempunyai kuasa atau telah diberi kuasa oleh orang yang berkaitan, dengan memberikan Data Peribadi orang yang berkaitan kepada Kluang Mall bagi tujuan-tujuan dan pendedahan seperti yang terkandung di dalam Notis ini dan anda juga bertanggungjawab untuk melanjutkan satu salinan Notis ini kepada orang yang berkaitan. Kandungan di dalam Notis ini hendaklah dianggap sebagai notis yang diberikan kepada dan dengan kebenaran yang telah diperolehi dari orang yang berkaitan.

PERUBAHAN PADA DATA PERIBADI

Kami akan memastikan agar Data Peribadi anda adalah tepat, lengkap dan merupakan maklumat yang terkini. Oleh itu, sekiranya ada sebarang perubahan pada Data Peribadi anda, anda perlu menghubungi kami secara terus melalui butiran untuk dihubungi yang telah disertakan di atas.

PENGUBAHSUAIAN PADA NOTIS

Kami akan menyemak dan mengemaskini Notis ini dari semasa ke semasa, berdasarkan perubahan yang dilakukan di dalam Akta. Versi Notis yang paling baharu akan disediakan kepada anda sekiranya anda membuat permintaan di alamat yang dinyatakan di atas atau ianya juga boleh didapati di Laman Web kami iaitu www.kluangmall.com. Dengan menerima dan memperolehi produk-produk dan/atau perkhidmatan-perkhidmatan secara beterusan dari Kluang Mall, segala pengubahsuaian atau pengubahan pada Notis ini merupakan penerimaan anda terhadap segala pengubahsuaian atau pengubahan pada Notis ini.

KONFLIK

Sekiranya ada ketidakselarasan di antara Notis versi Bahasa Inggeris dan juga Bahasa Malaysia, versi Bahasa Inggeris hendaklah diguna pakai dan didahulukan dari notis versi Bahasa Malaysia.

Terms & Conditions

1. IMPORTANT NOTICE

Please read these terms and conditions carefully. By accessing this website, you irrevocably and unconditionally accept and agree to be bound by the following terms and conditions.

If you do not accept these terms and conditions, please do not access this website. By continuing to use the website you agree to be bound by these terms and conditions.

2. PERSONAL DATA PROTECTION

Use of the personal data that you provide us or which is collected by us on our website is governed by our Personal Data Protection Notice By using our website, you consent to such processing.

3. ADVERTISERS AND KLUANG MALL’S TENANTS

Your correspondence or business dealings with, or participation in promotions of, advertisers and our Kluang Mall's tenants found on or through the website and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser and/or our Kluang Mall's tenants.

While every care is taken to ensure that the information displayed on this website is correct and up to date, no warranty or representation is given as to its quality, accuracy or completeness, particularly with regard to job vacancies, sales information and store and product availability and promotion.

Kluang Mall shall not be liable for the unavailability of products and promotions by advertisers and our Kluang Mall's tenants due to any reasons including but not limited to unforeseen circumstances, excess demand and limited stock.

You agree that Kluang Mall shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or our Kluang Mall's tenants on the website. All of your business dealings with advertisers or our Kluang Mall's tenants appearing on the website shall be at your sole risk.

As a result, you should not rely on this information and Kluang Mall recommends that you take further advice or seek further guidance before taking any action based on the information contained on the website. Kluang Mall's liability to you as explained above remains unaffected by this.

4. UNLAWFUL OR PROHIBITED USES

As a condition of your use of this website, you warrant to Kluang Mall that you will not use the website for any purpose that is unlawful or prohibited by these terms and conditions. Whether on behalf of yourself or on behalf of any third party, you shall not:

(a) Make any commercial use of the website or its content, including making any collection or use of any product listings, descriptions, prices, or images;

(b) download, copy, or transmit any content for the benefit of any other merchant;

(c) use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the website other than the search engine and search agents provided by Kluang Mall or generally publicly available browsers;

(d) frame, mirror, or use framing techniques on any part of the website without Kluang Mall's express prior written consent;

(e) conduct fraudulent activities on the website;

(f) violate or attempt to violate the security of the website, including, without limitation: (i) accessing data not intended for you or logging onto a server or an account that you are not authorized to access; (ii) trying to change the behavior of the website; (iii) attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures; (iv) attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting malware to the website, overloading, "flooding," "spamming," "mailbombing," or "crashing"; (v) forging any header or any part of the header information in any email or posting; or (vi) forging communications on behalf of the website (impersonating Kluang Mall's website) or to the website (impersonating another user);

(g) send unsolicited or unauthorized email on behalf of Kluang Mall, including promotions and/or advertising of products or services;

(h) tamper with the website or use or attempt to use any device, software, routine, or data that interferes or attempts to interfere with the working or functionality of the website or any activity being conducted on the website;

(i) use the website to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, including others' privacy rights or rights of publicity;

(j) restrict or inhibit any other person from using the website (including, without limitation, by hacking or defacing any portion of the website);

(k) use the website to advertise or offer to sell or buy any goods or services without Kluang Mall 's express prior written consent;

(l) reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes any portion of, use of, or access to the website;

(m) modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the website; and/or

(n) remove any copyright, trademark, or other proprietary rights notice from the website or materials originating from the website.

5. LIMITATION OF LIABILITY

The information and materials contained in or accessed through this website are provided on an "as is" and "as available" basis, and subject expressly to these terms and conditions.

While every care is taken to ensure that the information displayed on this site is correct and up to date, Kluang Mall does not warrant the truth, accuracy, adequacy, completeness or reasonableness of the information and materials contained in or accessed through this website and expressly disclaims liability for any errors in, or omissions from, such information and materials.

No warranty of any kind, implied, express or statutory, including but not limited to, warranties of title, satisfactory quality, merchantability, non-infringement of third-party intellectual property rights, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with such information and materials, or this website in general.

Under no circumstances shall Kluang Mall be liable regardless of the form of action for any failure of performance, system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this website and/or using the online services even if Kluang Mall had been advised as to the possibility.

Your access to and/or use of this website is entirely at your own risk and subject to the terms and conditions and/or use contained herein. In no event shall Kluang Mall be liable to you or any other party for any damages, losses, expenses or costs whatsoever (including without limitation, any direct, indirect, special, aggravated, punitive or consequential damages, loss of profits or loss opportunity) arising in connection with your use of this website, or reliance on any information, materials or online services provided at this website, regardless of the form of action and even if Kluang Mall had been advised as to the possibility of such damages.

As a result, you should not rely on the information, and Kluang Mall recommends that you take further advice or seek further guidance before taking any action based on the information contained on the website. Kluang Mall's liability to you as explained above remains unaffected by this.

6. INTELLECTUAL PROPERTY

Except as otherwise expressly stated herein, the copyright and all other intellectual property in the contents of this website (including, but not limited to, all design, text, sound recordings, images, video, audio and graphics or links) are the property of Kluang Mall. As such, they may not be reproduced, transmitted, published, performed, broadcast, stored, adapted, distributed, displayed, licensed, altered, hyperlinked or otherwise used in whole or in part in any manner without the prior written consent of Kluang Mall. Except with Kluang Mall 's prior written consent, you may not insert a hyperlink to this website or any part thereof on any other website or "mirror" or frame this website, any part thereof, or any information or materials contained in this website on any other server, website or webpage.

All trademarks, service marks and logos used in this website are the property of Kluang Mall and/or the respective third party proprietors identified in this website. No licence or right is granted and your access to this website and/or use of the online services should not be construed in any way as a grant or permission by us of any license or right to use any trademarks, service marks or logos appearing on the website without the prior written consent of Kluang Mall or the relevant third party proprietor thereof. Except with Kluang Mall's prior written consent, no such trademark, service mark or logo may be used as a hyperlink or to mark any hyperlink to any other site.

Subject to the above clause, permission is granted to electronically copy and/or print hard copies of pages from this website solely for personal and non-commercial purposes only. Any other use of this website or the content is strictly prohibited, unless the written permission of Kluang Mall is first obtained in writing.

7. INDEMNITY

By accessing the website, you automatically agree to indemnify, defend and hold harmless Kluang Mall and/or their respective officers, directors, employees, agents, licensors, suppliers, and/or affiliates from and against any and all losses, expenses, damages and costs, including reasonable legal fees, resulting from any breach or non compliance whatsoever of any one or more of the terms and conditions of the website, (including negligent or wrongful conduct) by you.

8. HYPERLINKING

For your convenience, Kluang Mall 's website may include hyperlinks to websites on the internet that are owned or operated by third parties or may contain special offers made by third parties and/or links to other sites owned and operated by third parties and not maintained by Kluang Mall.

Such linked websites are not under the control of Kluang Mall and Kluang Mall cannot accept responsibility for the contents of or the consequences of accessing any linked website or any link contained in a linked website.

Furthermore, the hyperlinks provided in this website shall not be considered or construed as an endorsement or verification of such linked websites or the contents therein by Kluang Mall. You agree that your access to and/or use of such linked websites is entirely at your own risk and subject to the terms and conditions and/or use contained in the third parties websites.

9. MODIFICATION

Kluang Mall reserves the right in its discretion to revise and amend, without prior warning or notice any information or material contained on this website and the terms and conditions under which this website is accessed or used.

10. RISKS

Due to the nature of the internet, you must acknowledge and accept the risks of the possibility of:

(a) unauthorised copying, amendment, recording or reading of or interference with messages or this website by third parties;

(b) delay in or inability to access or use this website due to any hardware, software, system or connection failure, error, omission, interruption, delay in transmission or computer virus; and

(c) loss of data or information that may occur due to any cause whatsoever, including any failure of any electrical, electronic, computer, microprocessor, recording or communication system of Kluang Mall or any other party, and you release Kluang Mall from any claim which you may have as a result of your assuming such risks.

11. GOVERNING LAW AND JURISDICTION

By accessing this website and/or using the online services, you agree that such access and/or use, as well as these terms and conditions shall be governed by, and construed in accordance with the laws of Malaysia and you agree to submit to the exclusive jurisdiction of the courts of Malaysia.

Nothing herein shall be construed as a representation by Kluang Mall that the information and materials contained in or accessed through this website is appropriate or available for use in any geographic territories or jurisdictions other than Malaysia.

12. MISCELLANEOUS

If any provision of these terms and conditions are held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Kluang Mall's failure to act with respect to any failure by you or others to comply with these terms and conditions do not waive Kluang Mall's right to act with respect to subsequent or similar failures. These terms and conditions, together with the Personal Data Protection Notice, set forth the entire understanding and agreement between you and Kluang Mall with respect to the subject matter hereof.

Nothing in this website is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these terms and conditions which govern the relationship between Kluang Mall and you in relation to your visit and use of the website. If you enter into a contract with a third party who is named or referred to on this website, it is your responsibility to ensure that you are comfortable with the terms of that contract and to take legal advice if necessary.

Kluang Mall reserves the right to seek all remedies available at law and in equity for violations of these terms and conditions or special terms or rules set forth on the website, including without limitation the right to block access from a particular internet address.

Any rights not expressly granted herein are reserved.

13. SOCIAL MEDIA WEBSITES OWN BY THIRD PARTIES

We invite you to “like” Kluang Mall on Facebook, "follow" Kluang Mall on Instagram, "fan" Kluang Mall on Vimeo or connect with Kluang Mall on other social media platforms. On our pages, you can learn about upcoming events, see photos, and have discussions with others who like Kluang Mall. When you visit our Facebook, Instagram and Vimeo, please keep the following guidelines in mind:

(a) We encourage you to participate in existing discussions and to start new discussions with other Kluang Mall fans. Please be polite, even if you disagree with things that have been posted. Personal attacks, offensive remarks, and foul language are not appropriate.

(b) We encourage you to contribute relevant comments to the discussion. Postings that are off-topic or consist of spam or promotional postings may be removed.

(c) All postings on the Kluang Mall wall and in the discussions area should be made by actual identifiable people. Postings from obviously fake or anonymous profiles may be deleted.

4. Kluang Mall is not liable for anything posted on the Kluang Mall Facebook, Instagram and Vimeo page by a third party. When you access our Facebook, Instagram and Vimeo page, you do so at your own risk.

5. Kluang Mall reserves the right to remove any user-generated content from its Facebook, Instagram and Vimeo page for any reason.

14. CONTACT US

We encourage anyone with comments or questions about Kluang Mall and/or this website to call us at 07-7761240 or email us at info@kluangmall.com

VISION

MISSION

ACCOUNTABILITY

INTEGRITY

QUALITY

TEAMWORK